Commitment
Committed to providing Solutions, Support, and quick response time. Royal Concierge and Security understand the daily challenges of the industry, that is why we are dedicated in providing industry-leading service.
Management
With over 35+ years in the industry, our management team is always ready to exceed the expectations of our clients and staff. Supporting our staff and clients is our priority.
Staff
Trained under our Security Fundamentals program before being dispatched to the field. Our staff is professional and experienced. Understanding the fundamentals of security, our staff will always be prepared for all challenges. While providing excellent customer service our staff will ensure a positive safe and secure workplace.
Dedicated in Providing A Professional and Exceptional Service
Royal Concierge and Security are dedicated to providing the best possible service satisfying and surpassing our client's needs and expectations. We also pride ourselves on ensuring our staff is given support to enhance their knowledge and help them to grow in the industry. Royal Concierge and Security focus on staff development to ensure the best possible service is provided to our clients at all times.
Training
Security Fundamentals Program
With over 35 plus years in the security industry, Royal Concierge and Security believes the importance of training each employee preparing them to respond quickly and efficiently to any and every situation when working at any location no matter what the duties and expectations are. Being prepared and trained enhances your ability to perform even under the most difficult challenging situations. All staff must complete our security fundamentals program to be qualified to work in the field.
Always Being Alert
Royal Concierge and Security has been working with condominiums for over 35+ years and we have become acknowledged as a leading agency in the industry for residential building security. From the very beginning, we guarantee a difference when it comes down to optimizing the operations of day-to-day building security measures. Through the Royal Evolution Program, Royal Concierge and Security employees can participate in a range of training programs and earn certifications in our training courses.
Royal Concierge and Security specialize in high-rise condominiums and performance management. As a high-energy company, we focus on all details from the start of our projects. While continuing to improve the services we provide, we look to grow and maintain long healthy relationships with our clients. We provide all of your security solutions as your security partner.
CONCIERGE AND RESIDENTIAL
With extensive field experience in the Condo/Residential industry Royal Concierge..
EMERGENCY RESPONSE
Responding to back up or take control of a situation where professionalism is needed to ensure the correct course of action is taken..
MOBILE SUPPORT
Our Mobile Support provides an excellent physical presence of security when one is needed..
Testimonials
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Wayne Sauder Property Manager -
Marco Delgado Crossbridge Condominium Manager -
Mike Hutton 25 years in security industry -
Pawandeep Kaur Security Guard -
Hanpreet Kaur Security Guard -
Chandana Chowdary Security Guard -
Justin Furlotte Operations manager -
Komal Noor Security Guard -
Viktor Saliaga Property Manager
The Transparency, Accountability and Leadership!
I've known Dillan for about 3 years now and he's definitely a cut above them all. If you're looking for transparency, accountability, professional demeanour, the ability to get things done efficiently and still have a warm personality, he's your guy.
His leadership abilities are very evident when it comes to managing his team of well-trained Concierges staff members.
The high standard of quality service!
I have had the pleasure of knowing and working with Dillan who has always demonstrated a great work ethic and dedication to maintaining a high standard of quality service.
Through this working relationship I have gotten to know Dillan personally. Dillan is an intelligent, capable, trustworthy and personable individual.
Believes in diversity, vision, and care!
What makes Royal Concierge and Security unique from other organizations are people. Royal Concierge and Security believes diversity, vision, and care are the first steps to securing your assets. The CEO Dillan Mohammed is highly experienced in security platforms and field services. He understands people, skills, and communication are key to securing your home or business.
Empathy towards the workers!
The main factor that I noticed in my conversations with Dillan was Professional Ethics .That was the first time when I felt that the main components of communication such as active listening, feedback and empathy towards the workers can be applied in daily interactions.- Pawandeep Kaur.
Truly Inspired!
As a leader, Dillan Mohammed is truly an inspiration to his staff. He has strong leadership skills along with the support and dedication he shows to his team. He has earned so much respect and admiration. I felt lucky to be a part of his team. He is the best supervisor, leader, and manager. If I had to pick a leader again, I would choose Dillan.
It was an amazing experience!
They are professional, gracious, and friendly. They make you feel welcomed. They always listen to you and make sure that the best solution can be provided.
Understanding the Employees!
Every team needs its captain to be successful and that’s Dillan. Your leadership has been invaluable to my growth, both professionally and personally. You make everyone feel comfortable and valued. Thank you for being a great Manager It’s rare that a Manager takes the time to understand their employees as you do. You don’t hear it enough but thank you for being such a fantastic manager. I have learned so much just from observing you, and you give me the confidence to do my best work. Thank you for being the best at what you do!
Extraordinary training!
Dillan has been a great professional to work with. Every project I have done with him has been a smooth process from the start to finish. He was my site supervisor. Even if it is midnight and there is an emergency at site, Dillan would show up. Dillan taught me so much about security. The moment I moved to British Columbia, I was hired an excellent company and got promoted due to what he taught me. I refer Royal Concierge and Security to everyone because this man knows how to work, how to secure and how to react. He is the best!
Attention to Details!
Dillan is a professional. I have had the pleasure to work with Dillan for a few years and I've had a great experience. Dillan pay's attention to details and always responds with care and dedication. He provides excellent customer service. Being crafty and creative no matter what situation arises; he always steps up to the challenge. Dillan takes care of his team and leads by example. He is a leader in the industry.